Management & Supervising Team

Paula Martin

Practice Manager

Days at Practice:

Tuesdays, Thursdays and Fridays

Date Joined

December 2014

Special Responsibilities
  • Practice Manager
  • Freedom of Information Lead
  • CQC Management Deputy
Additional Details

I am responsible for the day to day operational running of the Practice. I also ensure that practice resources are fully optimised and that the administrative systems for the practice operate effectively and efficiently.

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Jackie Holyoake

IT Manager

Days at Practice:

Mondays, Tuesdays, Wednesdays, Thursday mornings and Fridays

Date Joined

January 2003

Special Responsibilities
  • IT Manager
Additional Details

I originally joined the practice in 1985 and after 16 years left in 2001 to join an IT company as a Systems Trainer. I returned to Poplar Grove Practice in 2003 as the IT Manager and am responsible for the upkeep and maintenance of IT, data quality of medical records, and procurement of IT software and hardware. I am also responsible for training all staff on the effective use of the computer systems. I live in Aylesbury with my daughter and my hobbies include trips to the theatre, eating out and DIY.

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Sue Thomson

Patient Services Team Manager

Days at Practice:

Mondays, Wednesdays, Thursdays and Fridays

Date Joined

December 2014

Special Responsibilities
  • Patient Services Team Manager
Additional Details

I am the Patient Services Team Manager and responsible for looking after and overseeing the admin staff.

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Vicki Parker

PCN Manager

Days at Practice:

Monday to Friday

Date Joined

November 2020

Special Responsibilities
  • Primary Care Network & Strategy Manager

My role is split over 5 days. 3 days will be managing the requirements of the Primary Care Network (PCN) contracts and 2 days working for Poplar Grove Practice on long, medium & short term strategic plans (this includes things like; the Covid-19 vaccination programme & future planning for population growth).

Additional Details

I have now worked for the NHS for 6 years and live in Aylesbury with my partner Andy. In my spare time I enjoy walking, socialising and going to the gym.

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Charlotte Fortune

HR Manager

Days at Practice:

Mondays, Tuesdays, Wednesdays and Thursdays

Date Joined

November 2021

Special Responsibilities
  • HR Manager
Additional Details

I am responsible for HR within the practice and also oversee the Building Officer with facilities management.

I worked for British Airways for a number of years before moving into Practice Management, firstly in a Veterinary hospital before moving into the NHS as a Practice Manager in a GP Surgery here in Aylesbury and as an Operations Manager in Northamptonshire. 

I live near Bicester with my husband and my parents. I have recently become a grandmother for the first time which is fabulous! I enjoy motorsport (both watching and previously participating!), being with my family and dogs (especially Labradors!)

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Ana Mangu

Finance Officer

Days at Practice:

Monday afternoons, Tuesdays, Wednesdays, Thursdays and Friday afternoons.

Date Joined

May 2015

Special Responsibilities
  • Finance Officer
Additional Details

I joined the practice in 2015 initially working in the Administrative Team, I then trained in Phlebotomy and other procedures. I work 2 mornings a week as a Healthcare Assistant and the remaining time I work as the practice Finance Officer working alongside our Finance Partner.

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Fiona Mumford

Operations Supervisor

Days at Practice:

Wednesdays, Thursdays and Fridays

Date Joined

November 2010

Special Responsibilities
  • IT Deputy Support
  • Admin Supervisor 
Additional Details

I have worked at Poplar Grove Practice for over 12 years, originally starting as a part-time receptionist, moving into a secretarial role and then becoming a supervisor in both Reception & Admin office. Having been off for 9 months I now work alongside the IT Manager.

When I am not at work, I live with my husband and our daughter in Oxfordshire. In my spare time I enjoy keeping fit and getting creative in Graphic Design & Spatial Design.

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Jan Spacagna

Supervisor

Days at Practice:

Monday to Friday afternoons

Date Joined

August 2014

Special Responsibilities
  • Reception Supervisor (Mon - Fri PM)
Additional Details

Content coming soon...

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Dawn Tipping

Supervisor

Days at Practice:

Monday to Friday mornings 

Date Joined

August 2012

Special Responsibilities
  • Secretary Supervisor
Additional Details

I look after a fantastic secretarial team who work very hard to look after our patients.

I am mother of 3 and grandmother of 5 and enjoy singing if I get any spare time.

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Samantha Gorman

Supervisor

Days at Practice:

Monday to Friday

Date Joined

June 2023

Special Responsibilities
  • Prescription Team Supervisor

My role at the practice is part of the Prescription Team, consisting of Clinical Pharmacists, Pharmacy Technicians and multi-taskers (who also work in reception). I am responsible for the requesting and adding of medication for all our patients. 

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