Appointment update for winter

Appointments and General Enquiries

If you need an appointment or have a general enquiry, please complete our online form using the link below;
https://poplargrovemp.webgp.com/ 

If you are unable to complete the online form, you can also visit the Practice or telephone us. A member of our Patient Service Team will complete a short form called an “eConsult Lite” on your behalf.

They will ask you to briefly describe:

• Your symptoms or reason for contacting us
• Where you are experiencing your symptoms
• Any other relevant information about your request

What happens after you submit an eConsult?

Once your eConsult has been submitted, you will receive a confirmation message to let you know that we have received it safely. This message will also include your eConsult reference number.

Your request will then be reviewed by one of our experienced triaging GPs, who will decide the most appropriate way to provide you with care.

Depending on your needs, this could include:

• An appointment with a GP, Nurse or Allied Health Professional
• An appointment on the same day or at a later date
• Advice or signposting to another appropriate service, such as your local pharmacy

You will receive a further message explaining what happens next and what you need to do. Please note: Submitting an eConsult does not automatically mean that you will be offered a GP appointment. Our clinical team will assess your request and make sure you are directed to the most appropriate service for your needs.